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About Us


Welcome to the Sanctuary Hotel, an award-winning, luxury boutique hotel in the heart of New York City’s famous Time Square and Theater District. Our acclaimed hotel is the perfect oasis for distinguished travelers who enjoy outstanding customer service, superior accommodations, a variety of world-class dining options, a convenient location, affordable room rates, and a standard of excellence in hospitality. At the Sanctuary, you can truly relax, unwind and enjoy all the pleasures of New York City.

Our skilled and talented staff, including our specialized S.T.A.R. Concierge service, are here to cater to your every need 24 hours a day. There’s a reason we have been awarded a certificate of excellence as well as the International Hotel of the year – it is because our dedicated and knowledgeable staff takes your vacation personally. We are New Yorkers who know all the best restaurants, attractions, tours, bars, clubs, and off-the-beaten-path places to visit and we are here to share it with you. We will tailor your stay in New York so that you experience all that you dreamed it would be and we will leave no stone unturned. We are here for you. Welcome to your very own sanctuary.

All of our guests will enjoy the following amenities:

  • Complimentary Continental Breakfast
  • Complimentary High speed WIFI Internet access
  • Complimentary morning newspaper in breakfast lounge
  • S.T.A.R Experience Program- Service tailored to any request.
  • Spa inspired guest bathrooms
  • Room Service from our world-class restaurants Tender restaurant and the Haven Rooftop.


The Sanctuary Hotel is a premier employer in Manhattan. Our commitment to exceptional service and visitor experience demands that we hire the best people for every position throughout our property. We employ in guest services, concierge, doorman, bellman, housekeeping, laundry, maintenance, food & beverage staff and all aspects of hotel operations and management.

If you share our commitment to excellence, there may be a job for you at the Sanctuary Hotel. Please email us at for all employment inquiries.