Hotel Logo
Scroll to Explore
More Menu logo


    Check Rates



    About Us


    Welcome to the Sanctuary Hotel, an award-winning, luxury boutique hotel in the heart of New York City’s famous Time Square and Theater District. Our acclaimed hotel is the perfect oasis for distinguished travelers who enjoy outstanding customer service, superior accommodations, a variety of world-class dining options, a convenient location, affordable room rates, and a standard of excellence in hospitality. At the Sanctuary, you can truly relax, unwind and enjoy all the pleasures of New York City.

    Our skilled and talented staff, including our specialized S.T.A.R. Concierge service, are here to cater to your every need 24 hours a day. There’s a reason we have been awarded a certificate of excellence as well as the International Hotel of the year – it is because our dedicated and knowledgeable staff takes your vacation personally. We are New Yorkers who know all the best restaurants, attractions, tours, bars, clubs, and off-the-beaten-path places to visit and we are here to share it with you. We will tailor your stay in New York so that you experience all that you dreamed it would be and we will leave no stone unturned. We are here for you. Welcome to your very own sanctuary.

    All of our guests will enjoy the following amenities:

    • American Continental Breakfast Delivered to room
    • Access to NYSC Elite - Hell's Kitchen Fitness center (currently closed due to COVID restrictions)
    • Use of NYSC Elite Indoor 25-meter salt water Swimming Pool (Adults Only) (currently closed due to COVID restrictions)
    • High-speed WIFI Internet access
    • Complimentary morning newspaper in the breakfast lounge
    • S.T.A.R Experience Program- Service tailored to any request.
    • Spa-inspired guest bathrooms
    • Room Service from our world-class restaurants Tender Steak & Sushi and Haven Rooftop.
    • Access to Haven Rooftop
    • 100% Non-Smoking Room Policy 
    • Pets Policy: Under 25 Pounds OK ($150 Non-Refundable - one-time fee) 


    The Sanctuary Hotel is a premier employer in Manhattan. Our commitment to exceptional service and visitor experience demands that we hire the best people for every position throughout our property. We employ in guest services, concierge, doorman, bellman, housekeeping, laundry, maintenance, food & beverage staff and all aspects of hotel operations and management.

    If you share our commitment to excellence, there may be a job for you at the Sanctuary Hotel. Please email us at for all employment inquiries.


    Facility Fee:

    A daily facility fee of $25.00 is added to all reservations booked on or after 08/17/2018, and will include amenities that are designed to enhance your experience 

    The daily facility fee includes:

    • Daily American Continental Breakfast Buffet (currently delivered to room)
    • Access to NYSC Elite - Hell's Kitchen Fitness center (currently closed due to COVID restrictions)
    • Use of NYSC Elite Indoor 25-meter salt water Swimming Pool (Adults Only) (currently closed due to COVID restrictions)
    • All Day, La-Columbe Coffee & Tea Station 
    • Upgraded Complimentary Wifi in rooms & common areas 
    • Unlimited local, long distance + 1800-Calls (Excludes International Calls) 
    • S.T.A.R Concierge Service (Service Tailored to Any Request™) 
    • Haven Rooftop Priority Access (Excluding Buy-Out events) 
    • Guest Services: Complimentary Printout, Scans, Copies & package storage 

    Note: Facility Fee is subject to 8.875% tax. ($22.96 excluding tax)